Data Protection

Betjini Privacy Policy — Your Information Is Safe With Us

Betjini treats the privacy of your personal information as its highest priority. This Privacy Policy explains in full detail — entirely in Bangla — how your data is collected, used, and kept secure.

Last updated: January 2026

1 Introduction & Overview

Betjini ("we", "us", "the platform") is fully committed to protecting your personal data. This Privacy Policy applies to the betjini.net website and all associated services. Here we clearly set out what data is collected, why it is collected, and how it is used and kept secure.

By creating an account or using betjini's services, you agree to this privacy policy. We recommend reading and understanding this policy before using our services. If anything is unclear, feel free to reach out to our support team.

Our Commitment: betjini never sells your personal information to third parties. Protecting your privacy is a core responsibility for us.

This privacy policy has been prepared in accordance with Bangladesh's data protection regulations and international standards. betjini follows the core principles of GDPR because we believe every user has the right to have their information protected.

2 What Information We Collect

Betjini only collects information that is necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.

Information collected directly from you

Data Type Example Purpose
Identity Information Name, date of birth, gender Account Verification
Contact Information Email address, phone number Contact & Security
ID Document NID, passport number KYC Verification
Financial Information Payment methods, transaction history Payment Processing
Address Home address, city Identity Verification

Automatically Collected Information

  • IP address and device type
  • Browser information and operating system
  • Time spent on the platform and visit information
  • Log files and error records
  • Information collected from cookies and similar tracking technologies

3 How Your Information Is Used

Betjini uses your information only for specific, legitimate purposes. We never use your data for any other purpose without your consent.

  • Account Management: For managing registration, login, and profile updates
  • Service Delivery: To process bets, gaming activity, and transactions
  • Identity Verification: For KYC processing and age verification
  • Customer Support: To respond to your questions and complaints
  • Security: To prevent fraud, money laundering, and unauthorized access
  • Legal Obligations: To meet regulatory authority requirements
  • Promotions & Offers: To send you relevant offers with your consent
  • Service Improvement: Analytics to improve platform performance

You can unsubscribe from marketing emails or SMS at any time. However, we are unable to stop sending important account-related communications.

4 Data Sharing & Disclosure

Betjini does not sell or rent your personal information. However, data may be shared with trusted partners in the following limited circumstances:

When your data may be shared

  • Payment Providers: Necessary information is shared with payment gateways to process transactions
  • KYC Partners: With trusted verification agencies for identity and age verification
  • Law Enforcement: By court order or legal obligation
  • Fraud Prevention: With regulatory authorities to prevent suspicious activity
  • Business Transfers: You will be notified in advance in the event of a company merger or acquisition

Third-Party Security: betjini only works with partners who adhere to strict data protection standards and are contractually bound to uphold the confidentiality of your information.

5 Cookies & Tracking Technologies

Betjini uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

The Cookies We Use

  • Essential Cookies: For login sessions and security — disabling these will prevent the site from functioning properly
  • Functional Cookies: To remember your preferences, such as language and settings
  • Analytics Cookies: To understand site performance and user behavior
  • Marketing Cookies: To show relevant ads (with your consent)

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain betjini services.

6 Data Security Measures

Betjini uses industry-standard technical and organizational measures to protect your data. Our security framework is regularly reviewed and updated.

  • SSL Encryption: All data transmission is secured with 256-bit SSL encryption
  • Data Encryption: Stored sensitive data is kept in encrypted form
  • Access Control: Only authorized personnel can access specific data
  • Regular Audits: Regular audits by third-party security specialists
  • Firewall & Monitoring: 24/7 system monitoring and intrusion detection
  • Two-Factor Authentication: Two-factor authentication is available to help keep your account secure

No method of transmission over the internet is 100% secure. That said, betjini employs the highest technical safeguards to keep your data protected. Please notify us immediately if you encounter any security issue.

7 Your Privacy Rights

As a betjini user, you have several important rights over your own data. To exercise any of these rights, please reach out to our support team.

Right to Access Your Data
The right to know what information we hold about you
Right to Rectification
Right to correct inaccurate or incomplete information
Right to Erasure
The right to request deletion of your data in certain circumstances
Right to restrict processing
The right to restrict the processing of your data in certain circumstances
Data Portability
Right to receive your information in a structured, portable format
Right to Object
Right to object to marketing or specific processing activities

To exercise any of these rights, email us at support@betjini.net. We respond within 30 days. Please note that in some cases, legal obligations may mean certain rights cannot be fully applied.

8 Data Retention Period

Betjini does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal and regulatory requirements.

  • Account Information: For the duration of active account and 5 years after closure
  • Transaction Records: Generally up to 7 years for legal compliance purposes
  • KYC Documents: Up to 5 years as required by regulatory guidelines
  • Contact History: Up to 2 years for customer service purposes
  • Log Files: Up to 12 months for security purposes

Please note: Even after account closure, some data must be retained for a set period due to legal obligations. Once that period ends, the information is securely deleted.

9 Protection of Minors' Data

Betjini's services are not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately.

If a parent or government authority suspects that a minor has registered on betjini, please notify us immediately at support@betjini.net. We will investigate promptly and take the necessary action.

10 Policy Updates

Betjini may update this Privacy Policy from time to time. For any significant changes, users will be notified by email in advance. The date of the latest update is always shown at the top of this page.

Continued use of betjini after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Team. We provide full support in Bangla.

  • Email: support@betjini.net
  • Subject: Send us a message with the subject "Privacy Request"
  • Live Chat: Available on the platform 24/7
  • Response Time: Usually within 30 days

Our Commitment: We take every privacy-related request seriously and make every effort to resolve it in a timely manner.

Why Your Data Is Safe with betjini

Our Six Core Commitments to Data Protection

SSL Encryption

All data transmitted on betjini is protected with 256-bit SSL encryption, ensuring banking-grade security across every session.

Your data is never sold

Betjini never sells your personal information to third parties. Your data is used solely to provide our services.

Consent-Based

Betjini obtains your consent before using your information. You can opt out of marketing communications at any time.

Limited Retention

Betjini does not store data beyond what is necessary. Once the defined retention period expires, all data is securely deleted.

Regular Audits

Betjini's security systems are regularly audited by independent third-party experts. Our security standards are always maintained at an international level.

Transparency in Bangla

Betjini's privacy policy is written in plain language — no complex legal jargon, just clear and straightforward explanations.

Frequently Asked Questions About Privacy

Frequently asked questions

No. betjini does not sell or share your phone number or any personal information with third parties. Only the data necessary for service delivery may be shared with trusted partners, and even then it is strictly governed by contractual agreements.

Your ID document details are stored encrypted on secure servers. Only the authorized KYC team can access this information for verification purposes. Once verification is complete, access to the data is restricted.

Even after an account is closed, certain information must be retained for a defined period for legal and regulatory reasons. For example, transaction records are typically kept for 7 years and KYC information for 5 years. After these periods, all data is securely deleted.

No. Your betting history is completely confidential. This information may only be disclosed under a court order or a valid request from a law enforcement authority.

Every marketing email includes an "Unsubscribe" link at the bottom — clicking it will immediately stop all marketing messages. You can also opt out through your account settings or by contacting our support team.

Join a Safe & Trusted Platform

Your data is safe and your privacy is respected at betjini. Hundreds of thousands of Bangladeshi users trust us — get started today.

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